FAQ

Our most frequently asked questions

What is Rework?

We are a collaborative work space focusing on creating a solution for creators to focus on what they do best.


How do I join Rework network?

Simply sign up on our website and we will send you our newsletter and event information where you can network and meet our passionate people in our community.


I want to give Rework a try. Can I stop by or should I make an appointment?

Tours must be scheduled in advanced to ensure our staff availability. You can walk in anytime to take advantage of our Workbar membership (Daily pass), but we still suggest you drop us an email first to ensure space availability.


What are Rework’s office hours?

Rework office hours normally are Monday – Friday 8 am to 8 pm. Members who needs to stay later than 8pm should inform our staff beforehand.


What does personal service in your Benefits means?

We have staffs who are happy to help with your errands like ordering food, washing dishes, or sending letters. Ask us for more info.


Can I bring my own food to Rework?

Of course! We also provide a fridge to store your food/drinks and a microwave to reheat. Just make sure you clean up after yourself and don’t bring/heat up anything with strong odor as a courtesy to other members.


Am I allowed to bring guests for meeting? Any additional charge?

As a monthly member, you are allowed to bring guests. We’d love to host them. No, we don’t charge extra if they’re not staying for the day. Consider it as an introduction of our facilities to them, but please don’t abuse it.


How does Rework organize event? How about the members? 

Rework members can join event at discount price and sometimes free. We usually make announcement to members about our events one or two weeks in advance. For some event, Rework members are welcome to stay in a designated desk to continue your work.


What if I lost my Access Card? 

We’ll help you to make another access card – you’ll be charge for IDR 150,000 administration fee.


How do you maintain security at Rework?

Rework’s space is monitored 24/7 by CCTV and all members are registered to a fingerprint access upon entering the space. It’s safe to left your laptop and belonging on your desk for lunch out, or you can rent our locker and keep your belongings there. We are not responsible for any lost of your belongings.


Where do I park? I plan to drive myself to Rework. 

You can park in the basement of either Cityloft or Citywalk Sudirman. There’s also a monthly parking membership option that you can apply to building management and we will help you arrange that when you become our members.


I still don’t understand about Rework membership plans, but I am interested to know more?

Please don’t hesitate to contact us via email: joinus@rework.id or call us on working hours to +62 21 29264178. Our friendly staff will be happy to help you.


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